Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.1 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 18% over the last 12 months. 80% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Sweetwater?

80% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"It is a pleasure to be surrounded by so many great people." ((in 72 reviews)); "the benefits are great." ((in 41 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 31 reviews)); "Great coworkers" ((in 16 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 39 reviews)); "Low pay" ((in 31 reviews)); "Long hours if you want to even have a chance of making any money." ((in 19 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 12 reviews)); "Wish they offered more time off." ((in 12 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)

Mike Clem

89% approve of CEO

74% positive business outlook

Ratings by category

4.2

Culture & values

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Work/Life balance

3.9

Senior management

3.9

Compensation and benefits

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

541 reviews

5.0

Oct 29, 2019

Sales Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is google like in the way they treat their employees and provide for their people. They truly are looking out for you and want you to succeed. As long as you communicate with management, there really shouldn't be anything that goes wrong. It is pretty hard to get fired, more likely you will leave on your own accord, if it ever gets to that, then get fired.

Cons

There are really only two things I can even remotely list as cons and that would be that time off is thin and sick days also count as vacation days... and you do not get many. The other would be the cost of insurance. It will not break any records for being cheap but there are ways to take extra tests to lower the cost per pay check.

Sweetwater Response

6y

Thanks for the positive review and kind words. We are currently conducting a survey of our employees to get their feelings on a number of topics, including our current benefits offerings. We constantly are striving to improve, so stayed tuned as we continue to evaluate the internal data we're receiving on this topic. Jeff McDonald, Senior VP of Human Resources

1.0

Aug 26, 2019

Not Worth It/Poor Management

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Discounts on Music Gear After 3 months.

Cons

Small company in a small town pretending to be a big corporation. At least 55 hours a week there in your first year. Judgmental atmosphere that rewards bad sales behaviors. Your managers/coaches who are telling you what to do HAVE NEVER EVEN DONE YOUR JOB. Zero mobility.

Sweetwater Response

6y

Thanks for your feedback. The Sales Engineer position is both challenging and rewarding for those who are truly passionate about helping customers make music and we are alwasy very transparent about this during our interview process. In addition, we've proudly promoted hundreds of team members across the company, so we'd respectfully disagree with a perspective that there is zero mobility within Sweetwater. Of course, in some cases we've hired new managers from outside Sweetwater when they can bring to the table years of experience in the music industry and an outstanding knowledge about our products and ability to serve customers well. Thanks again for the feedback. We'll leverage your perspective to help us keep getting better.

4.0

Aug 21, 2019

Great Community

Receptionist

Recommend

CEO approval

Business Outlook

Pros

They have amazing benefits for their employees and are constantly growing. They have really good core business values and it's easy to make friends with co-workers.

Cons

Most likely will have to work Saturdays and Sundays

Sweetwater Response

6y

Thanks for the positive review. We are of course a retailer, so some of our positions here do involve working some weekends so we can service our great customers. We are always transparent about that during the interview process. Jeff McDonald, Senior VP of Human Resources

Viewing 445 - 447 of 541 Reviews

Jobs at Sweetwater

Kitchen Inventory Associate

Fort Wayne, IN

View job

Part Time Guitar Photographer

Weekend Shift- Distribution Center Associate

Sweetwater

Sweetwater reviews

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Sales Engineer

Not Worth It/Poor Management

Great Community

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