Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.0 out of 5, based on over 569 reviews left anonymously by employees. This rating has increased by 17% over the last 12 months. 77% of employees would recommend working at Sweetwater to a friend and 72% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Sweetwater?

77% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (136) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Great people to work with on a daily basis." ((in 67 reviews)); "the benefits are great." ((in 45 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 34 reviews)); "Great coworkers" ((in 18 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 40 reviews)); "Low pay" ((in 29 reviews)); "Long hours if you want to even have a chance of making any money." ((in 18 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 13 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.0

77% would recommend to a friend

(540 total reviews)

Mike Clem

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Sweetwater has an employee rating of 4.0 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sweetwater employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

5.0

Jun 1, 2018

Be prepared for amazing

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Chuck is amazing. There are very few companies of this size where you will meet the owner your first few days. When you do you will realize that both him and his wife Lisa are some of the most caring and generous people you will probably ever meet in your life. Your co-workers are great people who will quickly become some of your best friends. The campus is absolutely incredible and located in a city that is really a great place to live. The company itself has DEEP values that value ALWAYS doing the right thing and taking care of the customer. You will not find another organization that spends the time and money investing in its people like Sweetwater will. You will look forward to getting up in the morning and going to work. The wages and benefits are good and the perks are great.

Cons

The company values hard work from the CEO down to the janitor. Work/life balance can be hard sometimes, however, loyalty to the company is rewarded and there are many long time employees.

Sweetwater Response

7y

Thanks for the great, upbeat review! We agree that this is an amazing place. --Jeff McDonald, Senior VP of Human Resources

3.0

May 22, 2018

The life of a coder

4d software engineer

Recommend

CEO approval

Business Outlook

Pros

Cafeteria and building facilities are quite nice

Cons

- Coding room is small and dark with too many people. - 2nd level of management has effectively neutered direct supervisors. - There is a lot of technical debt on the 4d platform. - Management believes that coders lack the skills to speak to end-users

Sweetwater Response

7y

We're sorry this IT employee felt the way they did. Since this employee departed we have put in place what we call Business Analysts to serve as a communications liaison between departments and our hard working IT professionals. Jeff McDonald, Senior VP of Human Resources

3.0

Mar 28, 2018

Great Experience for Resume- Not a long term career

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Sweetwater boasts a lot of great amenities, with a nice gym for employees and an excellent campus. The employees are some of the best people you will meet in one building.

Cons

It’s next to impossible to move up in the company without the ever-coveted “gear knowledge”; ie- experience with music instruments and live sound equipment. That isn’t surprising, given the nature of a lot of the work that is done at Sweetwater. What IS surprising is the amount of time and effort put into the extensive “Sweetwater University” training for incoming Sales Engineers who already possess some level of music industry experience, but that same training experience is walled off to current employees who want to move up and add more value to the company in a capacity outside of selling retail.

Sweetwater Response

8y

We are somewhat confused by this review, given that a significant number (about a dozen) employees in the Sales Assistant role have been promoted to the Sales Engineer role and therefore enrolled in Sweetwater University training over the past few years.

Viewing 469 - 471 of 540 Reviews

Jobs at Sweetwater

Kitchen Inventory Associate

Fort Wayne, IN

View job

Part Time Guitar Photographer

Weekend Shift- Distribution Center Associate

Equipment Operator - Weekend Shift

Sweetwater

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Be prepared for amazing

The life of a coder

Great Experience for Resume- Not a long term career

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