Sweetwater reviews

4.0

77% would recommend to a friend

(540 total reviews)
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Mike Clem

88% approve of CEO

72% positive business outlook

Sweetwater has an employee rating of 4.0 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sweetwater employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

540 reviews
1.0
Oct 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Free DVD rentals. A great amenity back in 2008. Cedar point trip once a year. Discount on food. The warehouse is air conditioned, but that's for the benefit for the merchandise. Not the employees.

Cons

Turn over rate is incredibly high. The reason could be 1 of 2 answers: 1. Most people that work in the warehouse are lazy and not hard workers. Or 2. Realize the common denominator is the company... No holiday bonus unless you are a white collar worker. Seriously. The owner doesn't think the work the warehouse employees worth any praise but sure as hell does for everyone else. The pay itself is enough to say it's no the lowest but only so they can say it's not the lowest. You will not be able to live off of what they pay. I worked full time and one my paychecks barely covered my rent. Do not expect to go home on time. Ever. They have a " you must clock in by 7:59 for you 8:00 shift or you are late" policy. Which is fine. But 3-4 times a week you will be "asked" (required) to stay late. I see the company responds to posts like that saying they ASK you to stay. They "ask" in the same manner as a cop "asking" to see your license when you are pulled over... see what happens if you say no. 70 hour work weeks holiday season. I understand why. There's 10x as many orders to fill and it's warehouse work. But when your White collar co workers get normal hours WITH a bonus it's a huge dip in morale.

5.0
Oct 4, 2017

Happy employee

Recommend
CEO approval
Business Outlook

Pros

No micromanaging. I was formally a self employed musician so I wouldn't normally be into an office environment. But here you are given the latitude to make sales and solve problems in the way you feel is best. Very helpful and honest quarterly evaluations. Management a and other SEs give real, helpful improvement tips, not just corporate platitudes. The owner, Chuck Surack, gives back an unbelievable amount to the community.

Cons

From my own experience and having seen ex-SEs experiences, most cons of being a Sales Engineer are the ones created by your own attitude and behavior. You do have to talk with lots of people as you fill the role of customer service. And while most people are cool, it occasionally means having to soothe an upset customer.

4.0
Oct 3, 2017

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Friendly environment filled with kind, smart people. There really is a commitment here to take care of the customer above all else, and to do the right thing. Very refreshing to work for a company with a solid moral compass.

Cons

Current healthcare benefits are very poor, executive mgmt sometimes makes rash, emotional decisions without complete information.

Viewing 481 - 483 of 540 Reviews

Glassdoor has 569 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.