Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.1 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 18% over the last 12 months. 80% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Sweetwater?

80% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Mostly great people on the bottom of the food chain." ((in 69 reviews)); "Great benefits and plus's for being an employee." ((in 47 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 32 reviews)); "On site diner Cool coworkers" ((in 17 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 43 reviews)); "Low pay" ((in 29 reviews)); "Long hours if you want to even have a chance of making any money." ((in 18 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 13 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)

Mike Clem

89% approve of CEO

74% positive business outlook

Ratings by category

4.2

Culture & values

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Work/Life balance

3.9

Senior management

3.9

Compensation and benefits

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

541 reviews

1.0

Apr 26, 2019

Truth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome to be around gear non stop!! Company is a sales and marketing machine.

Cons

Sales and marketing is their expertise and business, the rest is hype, specifically controlled to furthur increase brand image and sales...drink their kool aid or else.

Sweetwater Response

7y

It's slightly difficult to respond to this review because it doesn't give many specifics. We carry 34,000 products from hundreds of vendors. In our view and apparently in the view of millions of satisfied customers, those products and brands do represent the best our industry has to offer. No retailer carries every brand and product that is made; we strive to carry great quality products from vendors who share our commitment to superior quality and customer service. Our brands don't "grease the company hands." If that were the case we would carry any number of our own private house brands that would provide a higher margin. We have chosen not to do so in order to be a great partner with our vendors. We're sorry this former employee wasn't happy here. Jeff McDonald, Sr. VP of Human Resources

1.0

Aug 10, 2018

Warehouse Worker

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Great benefits and plus's for being an employee.

Cons

The management. Upper and lower management. They do not pay attention to any conflict that may happen to the employees.

Sweetwater Response

7y

Please note this is a former employee who stuck around less than a year. The Pros listed above are "great benefits and plus's for being an employee." I have no idea who this is so have no idea what their issue was, but it's the same managers that are being criticized here who supplied the "Pros" listed above. I'd argue we are constantly paying attention to what employees have to say and issues they have. No company is perfect, but we try very hard to listen well and react to any conflicts that do arise. Jeff McDonald, Senior VP of Human Resources

3.0

Jun 25, 2016

Almost too big

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

There is plenty of earning potential if you stick to it. The facility is amazing and offers lots of amenities.

Cons

The company is getting too large and losing it's culture. The industry is starting to become a race to zero.

Sweetwater Response

9y

We're not quite sure what "a race to zero" means in this post. Our company continues to enjoy double digit increases in sales year after year, and is currently growing at a rate of about 7000 new customers a week. We work extremely hard on keeping our company culture family friendly and individual performance in our sales department is tracked daily and transparent for all to see

Viewing 73 - 75 of 541 Reviews

Jobs at Sweetwater

Shipping Specialist (1st shift) - Litchfield Park, Arizona

Litchfield Park, AZ

View job

Shipping Specialist (Weekends / Part-Time shift) - Litchfield Park, Arizona

2nd Shift - Distribution Center Associates

Sweetwater

Sweetwater reviews

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Reviews by job title

Truth

Warehouse Worker

Almost too big

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