Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)
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Mike Clem

89% approve of CEO

74% positive business outlook

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
3.0
Feb 7, 2025

Alright company

Recommend
CEO approval
Business Outlook

Pros

Coworkers Overall nice and clean facility Job itself is easy to get the hang of

Cons

Awful HR, on my last day at work, after not being confronted once about my performance, they made things very unnecessarily awkward by confronting me about my “training time with vendors” which we are ALLOWED to have. I had a significant other who also quit this job because her supervisor was harassing her even when her family member passed away. HR didn’t do a single thing, even though they have had multiple complaints about this same person in the past. Even little things like requesting an accommodation do to a health concern they will ALWAYS make a big deal out of it and work their hardest to scree you over. HR will not do ANYTHING for you as an employee so be prepared! Salary, they pay certain people significantly more than others in the same position Location, Fort Wayne is kinda mid

1.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Sweetwater has good insurance benefits

Cons

They will say what they need to in order to get you to accept a job offer but they will not follow through. They do not accurately portray the job they are hiring for, often because they don't know what job it is they need to fill. They use they expression "flying the plane while building it," as if that's a good or exciting business plan, but can anyone say they've been in an airplane that was still under construction? I worked there for 2.5 years and rarely did I work the job I was hired to do. I was offered no growth opportunities, in fact it was the opposite: I sat stagnant as an inspector for 2 years while HR decided how to classify my job title (it was never resovled). They can't hire in the string shop either because they don't know what they're offering.

1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

- see awesome and new guitars. - nice work hours (if a morning person or college student). - Cafeteria with nice food. -very easy/straightforward work.

Cons

- Favoritism among management, this is a glaring issue that is displayed often especially considering… - weirdly competitive environment. Promotions was very scarce, numbers is super important. You may get written up for low numbers consistently. - Promotion requirements are very arbitrary and aren’t guaranteed, this is a cultivation of previous points. Working hard and consistent doesn’t mean you have a high chance to get promoted. Being a favorite with management with having sweetwater as your career/ having a great attitude on top of that are factors (emphasis on favorite, it’s pretty bad). - low pay, starting at 15 per hour in the guitar gallery. Hard to use benefits/hard to afford, hard to purchase with employee discount/wholesale prices. - Promotions are 50 CENTS raises with each promotion in the gallery, yearly raises occur with a CHANCE to max at 50 cents as well ( there are instances where some other employees received a 30 cent raise despite working hard). -Despite work being easy, you will be handling numerous guitars that are high in value and cost (from 300 to 15,000 thousand dollars) and one accidental box swap can lead to write up. Sort of feels like responsibilities and infractions doesn’t match the pay despite the work being easy. - Work & Social culture carries the same issues as any other warehouse; Very high school clique-y, favoritism, and men to women ratio heavily leads in the favor of men by a lot, Which does lead to some questionable situations or interactions that comes with that. - Promotions are Soft promotions, previous responsibilities aren’t fully relinquished, you are given ADDITIONAL responsibilities for a measly 50 cents! -Management expects loyalty for them but don’t reciprocate that energy back to the employees. -mandatory overtime during peak, while this is preventable of course, this needs to be mentioned as during peak season (holiday) there’s a chance that everyone will be working 6 days a week if backlog is high.

Viewing 79 - 81 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.