Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sweetwater

      Engaged Employer

      Sweetwater reviews

      4.1

      80% would recommend to a friend

      (541 total reviews)
      avatar

      Mike Clem

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      541 reviews
      1.0
      Feb 23, 2023

      Management Needs a Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The music culture is real.

      Cons

      A bunch of teenage children were gifted inflated titles and call themselves management. They have no idea how to perform the duties of the roles they were gifted. There is a lack of collaboration, transparency and lots of lies.

      1.0
      Dec 6, 2020

      DISHONEST

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful place to work, excellent perks if you can afford them, instantly recognized employer within the Fort Wayne community. "Always do the right thing," and "Sweetwater Family," are really nice to believe in...

      Cons

      Unrealistic and unfair demands on time, dishonest and untrustworthy management and upper management, isolated from interaction with Mr. Surak despite claims of "open door," policy, "The Right Thing," is only relative to Image and Marketing. DO NOT move here from anywhere else. They do NOT pay for the actual cost of moving, only some of it (and they try to wiggle out of that too). Age, Orientation, & Disabled status are all details that will be judged, sometimes harshly. No matter what you want to believe, your manager is not your friend.

      avatar
      Sweetwater Response
      5y
      I'm obviously disappointed to see these comments. It's important to us that every Sweetwater employee has a good experience with us but that certainly doesn't appear to have been the case here. We are of course very careful and diligent in communicating up front about the opportunities and expectations that exist for everyone who chooses to join our team. Relocation coverage details are spelled out in fine detail in every employment agreement so there are no surprises. We also take a very intentional approach to creating opportunities for all regardless of their status. This is spelled out in all of our internal policies viewable to employees on our intranet, on our website (https://www.sweetwater.com/about/the-sweetwater-difference/) and in our anti-discrimination and harassment training that every employee takes. In addition, our Vice President of Employee Wellbeing, in-house staff counselor, in-house medical clinic and many other resources are all dedicated to helping care for our employees and creating an environment where they can do their best work and live a healthy life. If you have more specifics about your time at Sweetwater that you believe could help us be better, please don't hesitate to email me. We're always looking to improve and I welcome your insights. - Jeff Ostermann, Chief People Officer
      3.0
      May 26, 2017

      Great things with a few caveats

      Service
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Depending on the department, you get paid very well. -Saying you work at Sweetwater carries a lot of weight in this city. If you tell someone here you work there, they'll be impressed. -Decent benefits, and nice campus. -Most of the employees have a "We're all in this together" mentality which makes things a lot easier.

      Cons

      -It's all about the numbers. If you miss your mark or don't take enough calls, you'll probably get a talking to. -No room for advancement. You do get a yearly performance-based raise and if you're lucky you might get promoted, but the latter is few and far between. -Not too much recognition for the service departments. They are as important as sales, since they're the ones who keep everything in check. -If you're not in sales (13 weeks), training isn't the best. I personally had 10 days of interrupted training learning the internal software, then I was on my own having to figure things out along the way.

      Viewing 85 - 87 of 541 Reviews
      Related searches: Sweetwater jobs | Sweetwater salaries | Sweetwater benefits | Sweetwater interviews
      ReviewsSweetwater reviews

      Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.