Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)
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Mike Clem

89% approve of CEO

74% positive business outlook

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
5.0
Apr 24, 2025

Fulfilling job and opportunities to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is challenging yet rewarding. I have grown a lot in my time here at Sweetwater. My manager supports yet challenges me to continue performing at a high level. As a musician, getting to interact with other musicians every day at work is great! The on campus benefits are a big plus that I have never had at other companies.

Cons

The company has grown a lot over the past few years, and with that comes the typical growing pains that I have happen at other companies. Departments are learning how to communicate better, and there is still room to grow. I do feel for the most part, people are willing to work together and communicate through any challenges that come up.

5.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits package for full time employees. Great amenities on campus, discounted/free to employees. Great culture & values. Music Store management encourages very healthy work/life balance. Plenty of upward and lateral mobility available; six of my department members were promoted within the department or took positions in different departments in a 12-month period. Yearly merit increase (pay raise). Employee social and community events including cookouts and tickets to local zoo and sports games.

Cons

Below average base pay in certain positions (offset by benefits). Music Store and Fulfillment Center have different management structure and polices; can feel like two different companies jointed together. Music Store struggles to reward high performers. Merit raise is flat rate percentage based, and truly merited raises are not often given outside of promotions.

2.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful team members that are definitely lifetime friends.

Cons

What Sweetwater does is corporate lovebombing. They throw all these incredible amenities at you at the time of your interview -- medical care, food, store discount -- to offer a facade of modern appeal, when really the goal is to distract from the rotting corporate structure falling apart around you. I was only ever a part of the Sales department, but in the years I was there the amount of changes were staggering. Constant procedure changes --including the fundamental way that 80% of the sales department made money-- created an environment that seriously damaged the mental health and self-confidence of myself and those around me. While l can certainly understand that businesses have to grow and adapt, the leaps and bounds that were made to increase profits directly decreased the quality of life of hundreds of people. I worked with many new Sales Engineers that picked up their entire life and moved across the country to work for Sweetwater, only to struggle putting food on the table and receiving little support or useful guidance. At least half of Sales leadership were advising people on the logistical nitty-gritty for jobs they themselves had never done, and terminating employees for failing to keep up with an impossible, ever-changing game. I saw it happen to at least a dozen Sales Engineers in my last year at Sweetwater. All the while, Sales department employees doing actually illegal things on the clock --whether it be discrimination, sexual harrasment/offenses, publicly viewing pornography, the list goes on-- are reported to management and get suspended with pay because they are too valuable to the company to dismiss.The lack of integrity behind the choices to keep and dismiss employees in situations such as these is shocking. While I learned so, so much working in the Sales department, my relationship with the concept of employment has been irreparably damaged. I had the privilege of leaving on my own terms. In my new position at a completely different company, I am constantly paranoid that I am not good enough, that my performance will be unfairly criticized, and that I will be fired with no chance to defend myself. Never at any job have I given so much of myself while constantly terrified of being considered inadequate. I can understand requiring high performance, but in the Sales department your absolute best is not good enough.

Viewing 88 - 90 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.