Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.1 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 18% over the last 12 months. 80% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Sweetwater?

80% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Great people to work with on a daily basis." ((in 71 reviews)); "the benefits are great." ((in 44 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 32 reviews)); "On site diner Cool coworkers" ((in 15 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 41 reviews)); "Low pay" ((in 30 reviews)); "Long hours if you want to even have a chance of making any money." ((in 18 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 14 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)

Mike Clem

89% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (541 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews

4.0

Mar 31, 2025

A perspective from a transplant

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Growing company and all the perks of being on the “winning team” in music retail

Cons

A growing company means more eyes on each and every process. HR has little accountability in the entire hiring process, and often, weeks pass before they respond to emails.

Sweetwater Response

1y

Thank you for sharing your thoughts here. If you ever have concerns that our HR team is not responding quickly enough to messages, please escalate these directly to me and I will ensure it's taken care of. Our entire team takes great pride in moving fast to handle many priorities and in the event a message or detail has been missed we will rally quickly to make it right. While we are in regular weekly (and often daily) communication with the Sales Leadership team to ensure that all their HR needs are met, we welcome feedback from anyone on the team! - Jeff Ostermann, Chief People & Culture Officer

5.0

Mar 28, 2025

Great place to work!

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere on campus. Lots of quality training.

Cons

Not being able to work remotely.

2.0

Mar 17, 2025

Decent camraderie, poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

As someone who recently moved to fort wayne before getting this job, I am grateful for the professional report I had with peers.

Cons

It was the most soul-sucking job I've ever had and the pay was hard to deal with.

Viewing 91 - 93 of 541 Reviews

Jobs at Sweetwater

Weekend Shift- Distribution Center Associate

Part Time 2nd Shift - Distribution Center Associate

Music Store Sales Engineer

Sweetwater

Sweetwater reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A perspective from a transplant

Great place to work!

Decent camraderie, poor management

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