Sweetwater reviews

4.2

81% would recommend to a friend

(541 total reviews)
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Mike Clem

90% approve of CEO

73% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
5.0
Mar 3, 2015

Moving on up!

Recommend
CEO approval
Business Outlook

Pros

I don't say it nearly as often as I should, but I love my job. I. Love. My. Job. I couldn't ask for a better place to work. This has been one super awesome week in Sweetwater history. (During the 6 1/2 years of my own personal experience anyway, Sweetwater has been breaking ground for a long time!) Not only did they make a huge leap in automating a tedious, time consuming process that I deal with directly, but they announced raising their internal minimum wage to fiercely rival any other employers. Reason #8511 why I love my job. I am honored to be part of the Sweetwater family!

Cons

How many cons can there really be in a workplace that includes a slide?

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Sweetwater Response
11y
Thanks so much for the great review. As this indicates, we significantly raised our rates of pay this month, which is the normal time for us to do so each year. On average the vast majority of our employees who were meeting or exceeding our expectations received annual increases about 25% higher than the 2015 national average. We further upped the ante on this with our lowest paid hourly employees, many of whom received a very significant pay increase over and above what we did for more tenured employees. These significant pay increase didn't come from a pool of money taken away from other employees but rather came directly from the profits of the company. Our senior management team here simply wanted to let our hourly team (many of whom are in entry level jobs) know they are appreciated, that we'd love them to have a long term career here, and that our hope is that this will make their lives a little easier. It's been met with incredibly positive responses. As we have continued our rapid growth, we have also promoted a number of employees in these areas over the past six months. I love the fact that this anonymous reviewer mentioned the "Sweetwater family." We are, indeed, a privately held, family owned business and try very very hard, even with almost 800 employees and growing rapidly, to nurture and encourage a small company family feel with all our employees. Jeff McDonald, Senior VP of Human Resources
3.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits - Sweetwater is an extremely known name in the area, and anywhere an appointment is needed they will know Campus is genuinely very good. Hot food for lunch, Gym, access to the store. The people that this place attracts are by far the best part, some of the most interesting, talented, kind people I've met.

Cons

Product support is continually forgotten by management while being an essential part of customer retention as well as the marketing materials. Underpaid for the amount of customer interaction, trade knowledge, and speed in their arcane management software.

Viewing 127 - 129 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.