Sweetwater reviews

4.2

82% would recommend to a friend

(541 total reviews)
avatar

Mike Clem

90% approve of CEO

74% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
4.0
Oct 13, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to be around the newest and greatest gear, you're one of the first in the country to find out about new product releases, the on-site lending library lets you take home gear and try it out, on-site dry cleaning, DVD Library, cafe, and game room. The systems used at Sweetwater (database) is a phenomenal asset, quick and easy workflow and integration makes our job a lot easier. You can make as much as you want to make and the work seriously isn't that hard....simply stay on the phone as much as possible and your business will grow. You aren't micromanaged at all, meaning it's up to you to make your business grow. You set the prices and margin (within limitations) and you handle the customer as if you were the manager.

Cons

The database goes down pretty regularly, it can put a damper on your productivity. Even though Sweetwater is a great company, it's still sales...meaning some people are still cut-throat and some senior guys will try to steal your sales. In fact, some senior guys will go through all the shipped invoices and call you up about it...pretty sad when management warns you that will happen (and why aren't you, management, doing anything about it)? I'm not a huge fan of the cafe, it's overpriced and the food is mediocre at best.

3.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice building. State of the art listening theater. State of the art studios. Comprehensive continuing education for sales engineers. Quick response on customer inquiries. Fairly good internal sales system (when it is running). If you're into music, then it will seem like the best place you've ever worked. When it comes down to it, it is the reflection of Chuck Surack. But oh so cool if you're into music production!

Cons

Stalinist atmosphere when it comes to suggestions. Every idea will be attributed to the great leader Chuck who never sleeps and is aware of everything. Darwinist weening of sales engineers - not that it is a bad thing. Produce or die!

Viewing 202 - 204 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.