Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.2 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 19% over the last 12 months. 82% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sweetwater?

82% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Great people to work with on a daily basis." ((in 64 reviews)); "Great benefits and plus's for being an employee." ((in 43 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 37 reviews)); "On site diner Cool coworkers" ((in 16 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 41 reviews)); "Low pay and no chance for advancement." ((in 30 reviews)); "Long hours if you want to even have a chance of making any money." ((in 21 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 12 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.2

82% would recommend to a friend

(541 total reviews)

Mike Clem

90% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (541 reviews)

Ratings by demographic groups

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Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews

3.0

Mar 2, 2022

Fast Pace

Account coordinator

Recommend

CEO approval

Business Outlook

Pros

Quick days! People are nice that you work with! Job is fine!

Cons

Pay is horrendous and raises are a joke.

Sweetwater Response

4y

Thank you for sharing your thoughts. In March, we offered the highest level of annual raises in the history of the company and it was also higher by far than the national average for company raises. For most hourly employees, this was also on top of a special mid-year raise they received in the fall of 2021. I truly wish you all the best in your next steps! - Jeff Ostermann, Chief People Officer

3.0

Jan 23, 2022

Decent job with good potential- definitely not for everyone

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

This job does allow for people with great experience and knowledge in the music industry to be able to help people on their own musical journey. The one to one relationship with customers can be very rewarding and fulfilling. The great discount and finger on the pulse of the music industry is exciting and getting to hear or demo new products before they are announced is cool. Tight knit work environment with your coworkers and most other sales engineers are helpful. Even if you don't know the answer to someone's question, there is a person in the company that definitely will. You set your own goals and are encouraged to meet them. Coaches and managers help find the best balance to make sure your goals are attainable based on your previous performance.

Cons

Straight commissioned sales means that you eat what you kill. Works great for people that thrive in that environment, but not everyone does. The hours can be a little rough especially when you're first starting out. Mandatory meetings are nice to keep on top of the industry, but can really get old.

Sweetwater Response

4y

Thanks for your feedback and insights. I appreciate the multiple positives you listed. While I understand that you may bump into employees that aren't enjoying their experience (that happens in any company to some degree), our internal feedback loops show that this is far from the majority. In fact, if you look at our internal "Employee Net Promoter Score" that is gathered through our confidential annual employee survey, our company and department scores match up well with some of the largest companies around the country that are recognized for their employee friendly environments. And this scoring is just as true for those who are early in their career at Sweetwater as for those who are further along. I hope you'll be able to help positively shift the perspective of those who may be struggling or having difficult days...or point them to the many options we provide (like free coaching and in-house mental health counseling) that can also be a resource for them. Thanks for being on our team and helping make our customers' musical dreams come true! - Jeff Ostermann, Chief People Officer

5.0

Sep 1, 2021

Excellent place - startup culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome culture and start-up mentality. Very selective who joins their team to keep the place feeling positive

Cons

FW pays a little lower in tech.

Viewing 253 - 255 of 541 Reviews

Jobs at Sweetwater

Email Marketing Specialist

Sr. Financial Analyst

Business Intelligence Analyst

UX/Front-End Developer

Sweetwater

Sweetwater reviews

Company ratings over time

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Reviews by job title

Fast Pace

Decent job with good potential- definitely not for everyone

Excellent place - startup culture

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