Swissport reviews

2.9

46% would recommend to a friend

(3,171 total reviews)
avatar

Warwick Brady

51% approve of CEO

38% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Swissport is prominent in other regions outside of SF Bay Area and across the Globe (intercontinental). I personally was able to have gainful employment while looking for other opportunities. They have some global influence / footprint in the Aviation industry. Could possibly be used as a stepping stone in order to advance into managementmanagement. Opportunity for possible growth is available to the "right" type of person. Must be alignment with management. Experience is valued over education (caveat to this education is not respected). Plenty of room for growth and expansion for Swissport due to current restructuring in senior leadership. Most employees have a wealth of knowledge within Aviation industry

Cons

Unfortunately Swissport has failed in its operations within Northern California due to poor management, lack of leadership and outdated / antiquated - heavy micromanagement from the top down. My work hours (standard across the board within departmental mgmt.) wer (13) days on and (1) day off. This was due to lack of support from leadership as QHSE is very immature and in the beginning stages. Several promises were made (Resource / tools support including - people resources, motor vehicular and maintained fleet for operations and frontline staff, lack of advanced technology, support from leadership. There is a major emotional intelligence gap with antiquated management style, along with lack of direction and supported vision by local leadership which creates a hostile enviornment. People are treated like replaceable cigs and if you are not in alignment with management you will be removed - change agents are not desired which became costly to my career to challenge the norm. Short term thinking (tactical only - very non strategic) lack Of safety roadmap and vision. This is also inclusive of cynicism which readily occurs. Turnover rates are astronomical due to lack of leadership. Pay is very kow in comparison to industry standards.

2.0
Sep 20, 2023

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ive met some really good people here, but that's all there really is to say. you could meet good people anywhere, even in jail.

Cons

this company's onboarding process is a joke. they cram you full of information that isn't possible to remember and then throw you into the job where you will inevitably fail or get fired just for trying to do your job.

1.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I am really trying to find the positive. Beside the benefits, there are none.

Cons

High turnover rate. Before receiving my employee ID code for the time clock, and after working there for two days, I was accused of potential fraud because I couldn't remember the exact time I left, due to arriving late with BART issues. This was because I had to manually fill out a time sheet (a day after the fact--and couldn't remember the exact time I had left--to make up time for being late). They literally threatened to look at the cameras, to verify the time. This was also after doubting unrelated answers to direct questions, three times. After every response they, wouldn't take anything I said at face value, and then verified my answers behind my back, with slightly different variations of what I had told them. Immediately putting me on the defense, and clearly establishing a relationship devoid of any trust. I had not given them any reason to distrust me. They threw me onto the warehouse floor on a Saturday, having only completed training two days before. The person who issues safety gloves, didn't work on Saturdays. I cut my finger as a result, and no one seemed to be bothered about it. Again, no gloves on Sunday. After almost being run over by a forklift driver who wasn't watching where he was going, I brought up safety concerns. One of which was the fact that they didn't have water and cups available to the employees. They had the nerve to say that "it wasn't a safety violation". After being threatened that they were going to look at the camera to verify that what I was telling them was true, I told them to submit whatever time they think it should be. This discrepancy was over $17 (for one hour); when OSHA violations cost tens of thousands. They also TWICE alluded to the fact that me, and the only other white guy in the warehouse, "stand out", because we're white. So it was "easy to check the tape, to see if I was lying". Uncertified forklift drivers recklessly fly around the 5 mph warehouse, not watching where they're going. Some can't see where they're going because boxes are stacked above eye level, so they occasionally peer around them while driving--but only to see if they are going in the right general direction. No eye contact is being made, to acknowledge that they see you. Vice versa. I mentioned no water cups. No water fountains on the floor. I've worked at many warehouses, and even at Amazon--which is notoriously harsh--but this one takes the cake. At least Amazon is extremely "safety aware". You/I might end up dying in this warehouse. Beware! I'm taking a risk on being fired for posting this. But that's a small price to pay for telling the truth about slave labor conditions, at a Swiss Company, who has apparently adopted standards which are deplorable--even for America.

Viewing 4 - 6 of 3,171 Reviews

Glassdoor has 4,224 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.