Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 149 reviews)); "great colleagues to work with" ((in 64 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 55 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 42 reviews)); "Good work environment to work in" ((in 26 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 394 reviews)); "The pay is low and the amount of work is excessive" ((in 266 reviews)); "No benefits and we do the hard work" ((in 124 reviews)); "Salary is low for the work 3 am starts not so good" ((in 91 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 85 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

44% would recommend to a friend

(3,185 total reviews)

Warwick Brady

48% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 16, 2025

Ramp experience

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Fast paced, easy job, easy to move up

Cons

Bad company, bad union, no clarity on benefits

1.0

Oct 16, 2025

What email?

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

I cant say much because i didn't get the chance to experience much.

Cons

The most non existent communication i have ever had with any company. Was told in training to look out for an email for online at-home assignments, never got one, tried to send multiple emails asking for assistance getting the link but no reply, had to show up to the training office to get any support. After my classroom training was finished i was told i was on hold till i could get my international badge and to look for an email, nothing, went into the office again after 2 weeks and they told me the same thing, wait for an email, never got that email. Never got a termination notice either hahaha! What a waste of a month of my life.

4.0

Oct 16, 2025

SWP

Team leader

Recommend

CEO approval

Business Outlook

Pros

Enjoyable job and good people

Cons

Stressful and poor shift pattern

Viewing 133 - 135 of 3,185 Reviews

Jobs at Swissport

GRR Ramp Agent Part time

Cargo Warehouse Agent

SAN Airport Lounge Agent

ONT Airport Lounge Agent

ATL North Cargo Office Agent