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      Symetra

      Engaged Employer

      Symetra reviews

      4.0

      73% would recommend to a friend

      (483 total reviews)

      Margaret Meister

      88% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      483 reviews
      2.0
      Sep 30, 2021

      LOST IMPORTANCE

      Short term disability case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I the beginning it was this very small "family" environment, everyone helped one another, if you didn't know where to find the answers or if you fell behind. The "TEAM" was there to assist in any way you can. NO MAN LEFT BEHIND". When I say TEAM mean the people within the unit.

      Cons

      Once leadership changed it all went down hill, the kind caring environment that once was , is no more. its all about the numbers and money. they belittle you and make you feel worthless, to the point i personally had to take a leave for my health. all they want to do is get rid of you if you are not performing. I left on my own accord and would have loved to remain there but its management that is 100% toxic, they don't follow the ethics guidelines they talk about everyone's personal business (practice what you preach). and god forbid you go to HR for any kind of advice, all you are asked is "did you talk about it with your manager "? Absolutely sad, as it would have been nice to continue growing within.

      avatar
      Symetra Response
      4y
      Thank you for providing specific feedback and examples. I appreciate your advice to listen to employees and do recognize the challenges of processing claims on some of our legacy systems. I am very concerned about your comments related to ethics and our code of conduct – we expect all employees to treat each other with respect, act with integrity, and contribute to an environment where individuality is valued. Even though you have left Symetra, you can still access our SPEAK UP! Process, and I encourage you to do so. You can email RPTETH@symetra.com or me directly at anne-marie.diouf@symetra.com or report anonymously through the external hotline at (888) 280-0567.
      2.0
      Jun 4, 2019

      Measure Twice, Cut Once

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation and solid benefits

      Cons

      Constant state of emergency within many positions. You can see it on the faces of too many employees.

      avatar
      Symetra Response
      6y
      It's not surprising that it feels frenetic at times -- the pace of change at Symetra continues to increase. We are working hard to evolve our business to meet the changing needs of our customers and stay on the cutting edge of our rapidly evolving and competitive industry. Internally, we're shifting our culture with increased emphasis on diversity, equity & inclusion, employee experience and innovation. Feedback like yours helps us understand how employees are feeling and underlines the importance of setting and communicating a clear vision.
      1.0
      Nov 29, 2017

      Changes Are Needed!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is not much to say.

      Cons

      I witnessed several unethical decisions being made and for my own personal morality reason I had to leave this place behind.

      avatar
      Symetra Response
      8y
      I’m sorry you didn’t have a good experience at Symetra and thank you for taking time to provide feedback. We take ethical issues very seriously – it’s at the heart of our Core Value to do the right thing, and mandate an annual compliance training that includes acknowledging our code of conduct. I want to hear more about your experience – please contact me directly (call 1-866-817-2941 and ask for Anne-Marie) . Or, you can call our anonymous ethics hotline (888) 280-0567, even though you’ve left the company. Please speak up.
      Viewing 40 - 42 of 483 Reviews
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      ReviewsSymetra reviews

      Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.