Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
1.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

They pay me every two weeks.

Cons

Worked here quite a long time and the hallway whispering is driving me crazy. Perks are slowly being eroded. Good people are leaving or "disappearing" on a regular basis. IT infrastructure is old and even newer systems are useless. Me and many others have a strong suspicion that the employee survey is not as anonymous as they make it out to be.

1.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, insurance, 401k, paid time off

Cons

Expectations not aligned with compensation, chronically short handed, poorly organized, no autonomy

avatar
Symetra Response
9mo
From Dave Kryzanski, Service & Operations VP: I appreciate your positive comments about our remote-work environment, benefits and paid time away. I am sorry to see that your day-to-day experience isn’t as positive. Our customer service roles can be some of the most challenging in the company, but we also work hard to ensure market-competitive pay and staffing to meet the needs of the business. In fact we just welcomed another new hire group.
2.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Pleasant work environment.

Cons

Washington State has a communication style all it's own. It takes at least 2 years to gain the trust of locals and understand how they communicate.

avatar
Symetra Response
2y
From Maureen Henderson, Senior Vice President and Chief Compliance Officer: I appreciate your feedback given the nature of a remote work environment. Notwithstanding location, the compliance leadership team makes sound and fact-based decisions and to how best Compliance contribute to Symetra’s success while protecting its reputation and customers.
Viewing 79 - 81 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.