Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
4.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone is so supportive, friendly, and have great intentions, management included. If you make under 70k your health insurance payments are covered. Emphasis on work life balance and internal improvements. Empowers their employees and encourages everyone to get involved. For every level positions, there is room for development if you connect with your manager early.

Cons

With any business there is busy seasons and slower seasons. Busy seasons are severely understaffed with explanations due to “budget restrictions”. I think they would save themselves a lot of turnover replacements of burnt out employees if they hired the extra 2 or 3 people. They often use “incentives” to have people work OT or literally just show up on busy days with gift card raffles. Love a gift card but at that point just use that money to hire someone or pay us more so to compensate.

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Symetra Response
4y
Thank you for the four-star review. Empowering Employees is a key part of our strategic vision. As we continue to transform our Contact Center, we take employee feedback like this very seriously. It’s true we have seasonal busy times and do our best to keep those stretch times fun and engaging for employees, but there are many factors aside from budget that may impact a certain month or quarter. I appreciate you sharing your perspective and feedback.
4.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Pay is decent. They do care about their employees. You can get promoted if you work towards it and work hard. It can be stressful at times but most people have your best interest in mind.

Cons

The only thing I see that I would change is the fact that Symetra is very clear on how they lean politically and I don’t think that should be so clear for as National or International Corporation.

1.0
Aug 26, 2021

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

99% of people are great Benefits & PTO

Cons

1% of people are toxic and get away with murder and HR doesn't know how to handle it Leadership doesn't walk the walk Too many "top" priorities DE&I efforts are failing

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Symetra Response
4y
Despite a negative experience, I’m glad you appreciated our benefits, paid time away and nearly all of the people you worked with. I am not sure I would describe it as failing, but I do know that we can continue to do better with DE&I. With action plans in place for all divisions and our newly-formed DE&I office, headed by Symetra’s first Chief Diversity, Equity and Inclusion officer, I am confident we will continue to make meaningful progress in this area.
Viewing 85 - 87 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.