Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 68 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 52 reviews)); "Good work life balance depending on the project" ((in 39 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 27 reviews)); "I have a great team and they have all been very helpful." ((in 13 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 38 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 27 reviews)); "The low pay makes the morale in the department low and sad." ((in 25 reviews)); "This is a disadvantage to existing employees who may have been with company for years and a new unexperience person comes in at same or higher salary." ((in 14 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 11 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews

5.0

Jul 27, 2019

Good company, great values, LOTS of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance, rewarding work, supportive culture, opportunities to develop/career advancement, health benefits, tuition reimbursement, 401k matching, skilled/inspirational CEO, lots of positive change

Cons

Every single department is going through some sort of change. While the changes seem to be very positive and often necessary (innovation, shifting business model, developing a culture of learning, reaffirming commitment to diversity and inclusion) it can often be challenging/stressful to keep up.

Symetra Response

6y

I couldn’t agree more -- we’re all feeling the effects of significant and rapid change, at all level and across the company. We’re investing in change management resources, including a new team member who is focused on innovation and organizational change.

3.0

Jul 8, 2019

Via con dios

Long term disability case manager

Recommend

CEO approval

Business Outlook

Pros

They started out brand new in disability and were growing very quickly. I worked with a lot of knowledgeable coworkers and had some good friends there.

Cons

Their software was not the most user friendly, even after six years. It took them a long time to hire vital resources, such a Clinical Specialists and Vocational Rehab people. When management changed, they let go a lot of very experienced case managers so that they could replace them with their own people.

Symetra Response

6y

Thank you for providing feedback about your experience, even though you aren’t with Symetra anymore. We agree our claim system could be more user friendly so that our case managers can better serve our customers. We have made a number of smaller improvements this year and we have some larger ones slated to be implemented in 2020.

2.0

Feb 20, 2019

Innovative with Products, Not Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Forward momentum driving innovative products and insurance solutions. Truly cares about serving the end customer. Focus on ethics and consumer value. Committed to quality products and customer transparency.

Cons

Very old-school work environment. Expect to grind 5 days a week in a cubicle. Despite what it may say on their website, there is no company policy for work from home or flexible hours. Decision is up to manager’s discretion and varies across departments and even within teams. Little to no work/life balance. Employees are expected to accommodate business in multiple time zones. High turnover.

Symetra Response

7y

Thank you for highlighting our products and service and for your honest feedback about the work environment – hopefully, you will notice progress soon. We’re working to expand flexible work options now, with a company-wide approach to where employees work, and there’s already a pilot group of customer service representatives working remotely. Next steps will be announced at the March 11 employee meeting.

Viewing 91 - 93 of 483 Reviews

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Symetra

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Good company, great values, LOTS of change

Via con dios

Innovative with Products, Not Employees

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