Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 61 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 49 reviews)); "Good work life balance depending on the project" ((in 43 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 25 reviews)); "Coworkers are nice and helpful." ((in 14 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 39 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 25 reviews)); "The low pay makes the morale in the department low and sad." ((in 22 reviews)); "Low salaries considering cost of living in the area." ((in 13 reviews)); "Limited training for intern staff" ((in 10 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Senior management

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

483 reviews

1.0

Mar 22, 2023

Lack of opportunity or guidance

Associate customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits Ok Pay Remote work

Cons

No management follow through No guidance or opportunities for growth unless you work yourself to death Don’t communicate clear goals or expectations

Symetra Response

3y

I’m sorry to hear you had a negative experience at Symetra. I hope you shared your concerns with a manager or your HRBP before you decided to leave. We’re working hard to keep pace with record-setting new business, staffing up and automating more of what we do. CSRs have a demanding job and performance expectations should always be clear. Promoting from within is a value we pride ourselves on, and many of our call center employees successfully transition into other roles in the company.

4.0

Mar 16, 2023

Rapidly changing, progressive HR department

Marketing

Recommend

CEO approval

Business Outlook

Pros

A progressive and competent female CEO who is committed to workplace diversity and empowering women. Symetra is owned by the third largest Japanese life insurance company and has benefitted from their financial strength. The Japanese seem committed to growing the company, they’ve adapted to our Northwest casual lifestyle, and are amazing to work with.

Cons

Small player in a world of much larger, better funded competitors. Mediocre products and constantly working hard to bring legacy systems up to modern standards.

Symetra Response

3y

Thank you for your comments regarding Symetra’s leadership and our commitment to diversity, equity and inclusion – I couldn’t agree more! Though we certainly operate in a competitive industry, Symetra has made meaningful gains in recent years, which is backed up by our strong performance in 2022 and our growing brand. We’re proud to say that we have some of the best product offerings and customer service in the industry and that, by listening to our current and future customers we are building financial products and experiences to meet them where they are. We have a wonderful relationship with our parent company, Sumitomo Life, Japan’s third largest insurer, who provides tremendous support for our growth in the United States. We’re investing in our future - for our customers, our business partners, our communities and our employees and we’re excited about where we’re heading!

2.0

Mar 12, 2023

do not work here

Business analyst

Recommend

CEO approval

Business Outlook

Pros

good benefits new office sparkling water

Cons

everything a lot of politics and no actual work no one goes to office, new spaces are a waste management lies about career progress a lot of false positive affirmation compensations lower end of market range

Symetra Response

3y

Symetra is proud to offer employees flexible work options, and many of them choose to work remotely. We’ve reduced our office sizes, and teams continue to find new ways to use our updated and flexible spaces to fit their needs. In terms of compensation, Symetra regularly monitors trends within our industry to maintain our competitiveness. However, it sounds like you have not had a positive experience and I would love to hear more about that. If you are willing to give additional feedback, please reach out to me at erin.woltz@symetra.com.

Viewing 103 - 105 of 483 Reviews

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Symetra

Symetra reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lack of opportunity or guidance

Rapidly changing, progressive HR department

do not work here

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