Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 72 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 48 reviews)); "Good work life balance depending on the project" ((in 42 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 27 reviews)); "Coworkers are nice and helpful." ((in 14 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 37 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 27 reviews)); "The low pay makes the morale in the department low and sad." ((in 25 reviews)); "Low salaries considering cost of living in the area." ((in 13 reviews)); "Lack of communication, lack of knowledge amongst upper management, very political, hostile work environment is fostered and no action is taken by HR when situations are brought to their attention, projects and products are developed for months on end only to be stopped after thousands of dollars are spent, because not enough research was done beforehand." ((in 11 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.8

Senior management

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

483 reviews

3.0

Jul 30, 2019

Good company. Not so great manager.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the company. They had very good values. And they taught me a lot about the industry. The ceo is very inspirational. And I felt like they treated their employees well. There was an orca pass provided and also it was close to a bus station.

Cons

My manager was not properly trained. She was not professional either. She micro manages so much. I felt like I couldn’t even going to the bathroom without her permission. She would complain about how she was very busy. But instead of working on work she would micro manage her employees. She defiantly has favorites and turns a blind eye to them. She put someone in charge of training me, then was upset that I wasn’t trained how she wanted me to be trained. They were not on the same page.

Symetra Response

6y

Thank you for your very balanced feedback. No matter how great a company is; it’s the relationship with the manager that has the most influence on an employee’s experience. I hope you spoke up in your exit interview or to another manager about your experience so that the issues can be addressed to ensure other employees do not have a similar experience. We want to help ensure that managers are constantly enhancing their skills, including effective delegation, prioritization, developing their team and recognizing the positive contributions of their team members.

5.0

Jul 27, 2019

Good company, great values, LOTS of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance, rewarding work, supportive culture, opportunities to develop/career advancement, health benefits, tuition reimbursement, 401k matching, skilled/inspirational CEO, lots of positive change

Cons

Every single department is going through some sort of change. While the changes seem to be very positive and often necessary (innovation, shifting business model, developing a culture of learning, reaffirming commitment to diversity and inclusion) it can often be challenging/stressful to keep up.

Symetra Response

6y

I couldn’t agree more -- we’re all feeling the effects of significant and rapid change, at all level and across the company. We’re investing in change management resources, including a new team member who is focused on innovation and organizational change.

1.0

Jul 25, 2019

Great company, horrible department

Associate new business case manager

Recommend

CEO approval

Business Outlook

Pros

Benefits,Work from home, Work/life balance, Pay

Cons

Management team does not accept change. Environment created by management is toxic and competitive to the point that members within team do not trust each other. Everyone is on edge due to the impossible goals we are trying to meet. Management will use employees to reach their goals even if that means sacrificing their individual goals. Sales isn’t held responsible for the relationship management piece of this job, new business is expected and pushed to uphold this, in addition to meeting stringent processing and quality goals. Pass/Fail quality system is not good for anyone, ever (except maybe less work for the quality team itself). Send a complete case to quality, make one error on something that doesn’t even affect the policy, receive a 0% for the whole case.

Symetra Response

6y

I appreciate your comments – it’s not always easy to share feedback. It’s true – Symetra is a growing organization and we are always working to improve. I am glad we have team members like you, with experience to help shape our future. Please continue to share your feedback and ideas, with managers, other leaders in our department or with our HR Business Partner.

Viewing 223 - 225 of 483 Reviews

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Symetra

Symetra reviews

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Ratings by demographic groups

Reviews by job title

Good company. Not so great manager.

Good company, great values, LOTS of change

Great company, horrible department

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