Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 63 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 50 reviews)); "Good work life balance depending on the project" ((in 42 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 26 reviews)); "Coworkers are nice and helpful." ((in 12 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 39 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 25 reviews)); "The low pay makes the morale in the department low and sad." ((in 24 reviews)); "This is a disadvantage to existing employees who may have been with company for years and a new unexperience person comes in at same or higher salary." ((in 14 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 12 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews

4.0

Mar 25, 2020

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overall, the company has a good culture - people are positive and it's a bit more relaxed compared to east coast insurance firms.

Cons

At the time, the customer service leadership was not very forward thinking or open to new ways of doing things. The job could have easily been much more efficient and less stressful.

Symetra Response

6y

Thank you for your review – specific feedback like this helps us understand what we’re doing right and how we can improve. Our positive culture and the relationships we build help us to maintain a high retention rate in our call center. We are a company focused on innovation, process improvement, and servicing our customers. Our customer service leadership team has been working to create efficiencies based on suggestions from the team! We have seen positive impact to our customers and our employees have been excited to be a part of the continuous improvement.

2.0

Jan 12, 2020

Great Benefits but Poor Management

Accountant

Recommend

CEO approval

Business Outlook

Pros

Great benefits - 6% 401K match, pet insurance and 3 days a week work from home.

Cons

Micro-management culture- Manager and supervisor does not trust the team, like to humiliate and causes stress/fear on the team. It's tough to get promoted. Short staffed and working long hours to meet deadlines.

Symetra Response

6y

Thank you for taking time to provide feedback, both the good and the bad. What you describe isn’t consistent with how we expect managers to lead. It’s unfortunate that you’ve already left Symetra – we always hope that employees speak up about their experience before they decide to leave, so we have a chance to do something about it.

2.0

Oct 26, 2019

Perpetually Understaffed and Overworked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, nice co-workers, management can be flexible for need for time off.

Cons

Poor management, too much overtime expected from the employees

Symetra Response

6y

Thank you for your review. I hear you – we have not been fully staffed, and it’s a very busy time of the year for us. We’ve hired quite a few people recently, and we’re actively recruiting more to join the Symetra team. Many of our openings were the result of promotions or opportunities to move to other parts of the company, which is good news, overall. I am glad you’ve noticed flexibility for time off – that’s important to me, especially when employees are working longer hours and with the holiday season starting.

Viewing 220 - 222 of 483 Reviews

Jobs at Symetra

Associate Implementation Manager – Remote

Loan Servicing Portfolio Manager - Remote

Senior Business Analyst

Investment Analyst, Multi-Sector - Hybrid, Farmington, CT

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Symetra

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Great Benefits but Poor Management

Perpetually Understaffed and Overworked

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