Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
5.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and cultural fit

Cons

Sometimes it feels too small and young

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Symetra Response
2y
From Maureen Henderson, Chief Compliance Officer: Thank you for leaving us a five-star rating, I am glad you’ve had a great experience working with us and I hope we continue to make your time with Symetra fulfilling. With over 2,500+ employees, our company continues to steadily grow at a rate that meets the needs of our customers and partners. We are committed to enhancing our infrastructure and processes to support our stakeholders. If you have any specific suggestions or ideas on how we can better navigate feeling “too small and young,” please reach out to myself or your respective HR business partner, Jeffrey Ward.
4.0
Nov 14, 2023

Great Leadership

Recommend
CEO approval
Business Outlook

Pros

I enjoy the engagement by leadership.

Cons

The platforms need to be improved.

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Symetra Response
2y
From Jason Ash, Chief Data Officer: Thank you for your 4 years of service to Symetra. I’m glad you’ve enjoyed connecting with leadership team and myself, as we are thankful to have you apart of the team. I appreciate your feedback regarding our platforms. We understand that as the needs of the business continuously change, we must also adapt to remain successful and take this into consideration when evaluating our processes.
5.0
Nov 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Incredible depth of knowledge in the sales org. Really, really solid products. Management is friendly, willing to coach, and helps you be more efficient. Benefits are good, even for an insurance company: day 1 healthcare at zero cost, no-hassle and no-questions assistance from HR if you don't understand a benefit class, and best in class retirement savings matching. On top of that, they're just good, hard-working people. Coworkers are largely very nice to work with, overall. Everyone is pretty set on exceeding goals, too. The company provides unlimited opportunities for education and advancement, both through higher education payments and through internal education. Swiftnet is rich with information for employees, as well, and the ERGs are fantastic resources and peer groups. Recognition, praise and pay are all there - I felt welcomed and valued from the moment I onboarded.

Cons

There's a lot of "telephone" - and I don't mean our jobs. I mean, instead of communicating effectively and directly, people tend to hear, then reinterpret creatively, directives from management, or come up with new ones from whole cloth. It creates an environment where people struggle to find the actual benchmarks. I tend to ask management directly for guidance instead of collaborating with coworkers from other related, but separate, teams.

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Symetra Response
2y
From Cris Hunter, VP Internal Sales: Thank you for your 5-star review, I am thrilled that you’re pleased with the employee experience and benefits we have to offer. I hope we continue to exceed your expectations and that you continue to enjoy your time with Symetra. We understand efficient and direct communication is more important than ever as our team continues to grow and as we continue to add additional remote work opportunities. This is an area we are constantly evaluating and looking to combat by creating opportunities to connect in person, hosting regular hybrid team meetings, and providing cross-team collaboration projects. We also encourage an open-door culture amongst the leadership team so employees feel empowered to seek clarification when needed.
Viewing 262 - 264 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.