Synapse Health reviews

3.1

59% would recommend to a friend

(56 total reviews)

52% positive business outlook

Synapse Health has an employee rating of 3.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

56 reviews
1.0
Mar 22, 2025
Recommend
CEO approval
Business Outlook

Pros

None to remember but some good colleagues

Cons

They don't know how to run a company

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Synapse Health Response
1y
Thank you for taking the time to share your perspective. We know that building something transformative in healthcare requires continuous improvement, and that includes listening to those who have been part of our journey. We’re committed to learning and growing for both our team and the stakeholders we serve.
1.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I honestly can’t think of any pros. I’d give zero stars if I could.

Cons

Literally everything about working here is a con. One month in to my seven months of working here I was looking for any way out. I made a devastating mistake leaving my previous job to come work for this place. My decision was unfortunately based on lies and misinformation. They will tell you what you want to hear and suck you in. You will accept the position thinking you found a great opportunity. Then, your first day comes…the first day of a long road ahead of most likely searching for a new job, again! You will start out in a “training class” where they literally brain wash you into thinking Synapse is the greatest of all DME companies, and you’ll think, “wow, I found a great place to work, this place is amazing!”. Then as soon as your very fake very ridiculous “training” class is over, they will chew you up and spit you out. With plenty of questions and concerns left in the “parking lot”. They don’t care about you. Not one bit. It will be one thing after another after another. You will be miserable. You will think this can’t actually be real can it? A place can not be THIS bad, can it? And then it will just get worse. Just please do yourself a favor and look elsewhere! If you’re absolutely desperate go for it, for something in the meantime, but keep looking! You won’t want to be here long.

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Synapse Health Response
1y
Thank you for taking the time to share your experience, we take this feedback seriously. We’re continuing to evolve our processes, culture and leadership approach so that every team member feels valued, informed and set up for success
1.0
Feb 11, 2025

Great company, but a lot of turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Immense opportunity for growth as they scale the org Supportive peers Built to be a remote organization (no threat of a "return to office" mandate)

Cons

Leadership has been taken over completely by the VC firm backing the company. Gutted the C-Suite - COO, CEO, Human Capital - all of the top people who made Synapse what it is today, all either demoted or pushed out as VC comes in to blow up the culture.

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Synapse Health Response
1y
Thank you for sharing your experience. We appreciate your recognition of the opportunities for growth, the support of your peers and the flexibility that comes with being a remote-first organization. We also understand that times of transition, especially leadership changes, can be challenging. As we scale and evolve, our goal remains the same: to build a stronger, more patient-focused organization while preserving the values and culture that made Synapse what it is. Feedback like yours reminds us to stay grounded in that mission and remain thoughtful about how we grow. Thank you again for your time with us and for your contributions to our journey
Viewing 31 - 33 of 56 Reviews

Glassdoor has 57 Synapse Health reviews submitted anonymously by Synapse Health employees. Read employee reviews and ratings on Glassdoor to decide if Synapse Health is right for you.