Synapse Health reviews

3.1

59% would recommend to a friend

(55 total reviews)

52% positive business outlook

Synapse Health has an employee rating of 3.1 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

55 reviews
3.0
Feb 10, 2026

The money is good

Recommend
CEO approval
Business Outlook

Pros

Hours are reasonable, good pay

Cons

Management focuses entirely on numbers

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Synapse Health Response
4mo
Thank you for your feedback. We’re glad to hear you found the hours reasonable and the pay competitive, and appreciate you taking the time to share your review. Our goal is always to provide the best possible experience for patients. To ensure we’re meeting that goal and continually improving, we closely monitor satisfaction and performance metrics. These numbers help us understand what’s working, identify areas for improvement, and ensure we’re delivering the level of care our patients deserve. We appreciate the perspective and are always working to balance strong outcomes with a supportive environment for our team.
5.0
Dec 19, 2025

Fast growing, great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- highly engaged leadership team that is actively working to improve both the DME industry broadly and internal challenges that come with growth - they hire smart, kind, and hardworking people so everyone you work with is talented and awesome to collaborate with - rapid growth will create opportunities in the coming years - fully remote for corporate roles with in-person meet ups throughout the year, consistent monthly town halls and communications come out regularly to keep you informed of what's going on - solid benefits package

Cons

- due to rapid growth and change that comes with being a startup, internal systems and collaboration processes are not yet standardized. It's something the company is working on but not there yet - you have to jump right in when you start, things do move at a fast pace - DME in general can be tough when there are mistakes because you are supporting patients with serious medical conditions so it can feel high pressure at times

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Synapse Health Response
6mo
Thank you for taking the time to share your thoughtful feedback. We appreciate your recognition of our leadership, people, and mission! At Syanpse, we’re actively listening to employee input as we continue improving our systems, tools, and processes while scaling in a fast-paced, high-impact industry.
5.0
Dec 3, 2025

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Team of very smart people doing something revolutionary in the healthcare space. DME (durable medical equipment) is a multi billion dollar industry and component of healthcare that is often overlooked. There are significant inefficiencies that Synapse is addressing to improve the patient experience.

Cons

It's a fully remote work environment which makes communication more challenging but also provides flexibility and widens the ability to hire great talent regardless of where they live

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Synapse Health Response
6mo
Thank you for taking the time to share your review. We are very excited about the impact our team is making to improve the patient experience in the DME space and agree that strong communication, engagement, and continued development are essential to supporting and retaining great talent. Your feedback helps us keep improving, and we’re glad you’re part of the journey!
Viewing 13 - 15 of 55 Reviews

Glassdoor has 56 Synapse Health reviews submitted anonymously by Synapse Health employees. Read employee reviews and ratings on Glassdoor to decide if Synapse Health is right for you.