Synchrony Collection Associate reviews

3.0

45% would recommend to a friend

(43 total reviews)
avatar

Brian Doubles

48% approve of CEO

45% positive business outlook

Collection Associate employees have rated Synchrony with 3.0 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Collection Associate professionals have an average working experience there. Synchrony is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

43 reviews
1.0
Mar 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Hourly Rate: $21/hour Annual Salary (Estimated): ~$43,680 (based on 40 hours/week) Good Benefits Package – Includes 401(k) match, PTO, tuition reimbursement, and healthcare Work-From-Home Options

Cons

High-Pressure Environment – Strict call targets and performance monitoring Repetitive Work – Handling overdue accounts daily can be mentally exhausting Limited Career Growth in Collections – Moving up may require a transition to other roles Poor Leadership in Operations – Many employees report inconsistent management, lack of support, and favoritism

3.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work culture but lots of politics

Cons

Growth is slow in syf

Viewing 4 - 6 of 43 Reviews

Glassdoor has 2,858 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.