Question 1

Is Synchrony a good company to work for as a Collection Associate?

Accepted Answer

Collection Associate professionals working at Synchrony have rated their employer with 3.0 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of Synchrony employees being 4.1 out of 5 stars. Search open Collection Associate Jobs at Synchrony now and start preparing for your job interview by browsing frequently asked Collection Associate interview questions at Synchrony.

Question 2

Does Synchrony pay Collection Associate employees well?

Accepted Answer

Collection Associate professionals rate their compensation and benefits at Synchrony with 3.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Collection Associate salaries at Synchrony.

Question 3

How happy are Collection Associate professionals working at Synchrony?

Accepted Answer

45% of Collection Associate employees at Synchrony would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Collection Associate professionals have also rated Synchrony with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.0 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Synchrony?

Accepted Answer

Customer Service Representative (315), Customer Service Representative (CSR) (89), Senior Analyst (58), Collections Representative (56), Manager (52), Senior Customer Service Representative (45), Analyst (40), Collections Specialist (32), Vice President (31), Fraud Specialist (29), Assistant Vice President (26), Bilingual Customer Service Representative (26), Senior Representative (25), Intern (24), Software Engineer (22)

Question 5

What are the pros of working at Synchrony according to real employee reviews?

Accepted Answer

"Also great benefits and 401k" ((in 353 reviews)); "Very flexible and good work life balance" ((in 197 reviews)); "Pay was good plus shift Remote" ((in 112 reviews)); "Great people and very helpful" ((in 102 reviews)); "Management is great in terms of giving proper training time to time." ((in 93 reviews))

Question 6

What are the cons of working at Synchrony according to real employee reviews?

Accepted Answer

"Managers do not take feedback seriously unless it's good feedback." ((in 49 reviews)); "No consistency, favoritism, caseload is high" ((in 21 reviews)); "Limited growth opportunities for staff" ((in 12 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

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