Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,850 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 353 reviews)); "Very flexible and good work life balance" ((in 198 reviews)); "Pay was good plus shift Remote" ((in 117 reviews)); "Great people and very helpful" ((in 108 reviews)); "Management is great in terms of giving proper training time to time." ((in 88 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 44 reviews)); "Alot of favoritism, lack of diversity in senior roles" ((in 20 reviews)); "Low compensation compared to other similar industries." ((in 20 reviews)); "they scold you for working long hours and gang up on you treat you bad." ((in 12 reviews)); "Sometimes there is politics involved." ((in 10 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

Synchrony reviews

4.1

79% would recommend to a friend

(2,551 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,551 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jul 28, 2021

Best place to work

Avp-marketing

Recommend

CEO approval

Business Outlook

Pros

I thank my stars everyday for working here. People are friendly , great culture & work life balance. Half day fridays , lots of cultural events ( virtually) & care about diversity & inclusion.

Cons

Career progression is an issue & multiple lateral roles are encouraged. Need to find more ways to network for progression in a virtual environment but that applies to a lot of companies.

1.0

Jul 11, 2021

Micromanaging

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good insurance, works with school schedule

Cons

Micromanaging, Plays favorites, Doesn't take a doctors notes

4.0

May 5, 2021

Great company who walks the walk

Avp-operations

Recommend

CEO approval

Business Outlook

Pros

Mission driven, Clear goal and Great benefits

Cons

Has some of the “good old boys” culture from GE days in the management level which can be challenging for some to progress career

Viewing 370 - 372 of 2,551 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at Synchrony

Physical Security Intelligence Operations Analyst

VP, Co-Brand & Lifecycle Analytics

VP, Internal Audit - Professional Practices Group

AVP, Health & Wellness Consumer Analytics

VP, Strategic Program Initiatives Manager

Synchrony

Synchrony reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best place to work

Micromanaging

Great company who walks the walk

Top companies for "Compensation and Benefits" near you

Jobs at Synchrony