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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      91% approve of CEO

      76% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.8

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 27, 2015

      Be ready to Slave for little pay!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO health insurance 401K schedule that's it. Not much good things to say about this place besides that it sucks!

      Cons

      This company is very strict on quality, literally you can't do anything for the customers can't help them get access to there online account, can't help with online username or account number. Very limited on what you can or can't say to the customer be ready to read word for word from a script. Also a lot of favoritism. 1 person out of the whole company gets to give updates to the whole site while the others slave on the phone and only get awarded $100 more a month. This site is located at 3150 S 48th st phx. I would never recommend a friend/relative to work or apply here! It is horrible!

      1.0
      Jan 1, 2015

      Leadership is sorely lacking.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits. It is very hard to come up with more words to say here. Not the worst.

      Cons

      Management is ineffectual. They are also so unsure of their abilities and of being found out as the frauds they are that they promote only subpar employees that they are not threatened by.

      1.0
      Dec 1, 2014

      waste of time

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      none I could see. They promise bla bla bla , yada , yada, yada, , etc, etc, etc.

      Cons

      don't follow their own propaganda. They ask illegal questions, and unless you submit, you can forget this company.

      Viewing 37 - 39 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.