Synchrony reviews

4.1

79% would recommend to a friend

(2,547 total reviews)
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Brian Doubles

91% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Sense of community. People genuinely care about doing their job. Excellent location away from all the city craziness. Great pay and benefits. There is a sense that anyone can move up or move laterally. Lots of exposure to upper management and opportunities to interact and grow. Lots of recognition and fun initiatives. Truly awesome people.

Cons

Upper management seems disconnected from the struggles of the lower levels of the organization. Terrible managers get promoted because they exploit their teams and get recognition, so they are seen as shining stars, and there is no way to safely say something about this imbalance. Feels like people can't do anything to change the situation without risking their job. It's a shame because some people are building their careers without much knowledge of the teams they are supposed to lead, getting all the credit from the work put in by others.

1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits at this company are great.

Cons

Too much favoritisim! You will get fired for something that someone else just got written up for. If you ask for help with work, they will somehow find a way to brush it off but then turn around and find other people receiving help. Especially in the Altamonte Springs, FL location. You could be a top performer and never been written up and have another employee written up multiple times and the top performer would get fired instead.

1.0
Jan 23, 2017

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits if you can afford to use them. Great training

Cons

The pay is very low. If you are very punctual and don't mind micro management then this is the place for you. They are very rigid in their expectations and you have to do everything by a script. Also, you get called at home by your manager on your day off to ask questions, because she isn't ever there.

Viewing 46 - 48 of 2,547 Reviews

Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.