Synchrony reviews

You are off in your cubicle on your own little island, not very many resources or team meetings discussing business. Tuition reimbursement is a lie. They advertise that they offer tuition reimbursement as long as the degree major has something to do with your current position OR future positions. HR denied my tuition reimbursement claim because my major was Criminology and I worked in the fraud department... I explained my issue to HR and they said "Even though criminology is related to fraud and that is what we advertise, it is a broadened term across synchrony financial sites and each site has it's different terms. The only meetings that we ever had was about "Great Place to Work" survey, that's all they care about.

After being here for over 2 years I had seen the beginning, and the end of a great team. Leadership inside of CareCredit (PDS) is horrendous. The department is struggling trying to find it's sales identity. A failing QA process leads to frustrated employees, and unnecessary pressures of calls and talk time "production". The management team has yet to align itself with proper strategy, and execution to make money, and be a great place to work for it's employees. The leaders will beat you into submission or make you leave on your own accord. Being on this inside sales team in Synchrony comes with career killing consequences of personal branding. BUT THEY ARE ABLE to change for the better of their team!! Just unwilling, and that is why I no longer work here. This job is the highest paid outbound customer service role you can find.