Synchrony reviews

EXTREMELY LOW PAY! I'm not sure what all of these other reviewers are talking about, but 13.25 an hour is not decent pay. It is insulting pay for the amount of stress their customer engagement specialists (aka call center employees) have to deal with. They give "bonuses" sure, but they are only $25 for each metric, which can total about $200 max. That is laughable. I have been in call centers where the calls were not even CLOSE to as stressful as these calls are and they bonused they employees out with over a thousand dollars a month (and yes it was a private company-non-collection call center). They ask for too much and offer too little in return. I cannot even enjoy the employee engagement activities because I think how all of the money they spend to look good could actually go to paying their people better. Also, dont even think about getting a promotion unless you are willing to jump through hoops or possible move your entire family across country.

Hired very unprofessional people, management not very experienced and unwilling to listen to the staff that they had under them.