Synchrony reviews

4.1

79% would recommend to a friend

(2,549 total reviews)
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Brian Doubles

90% approve of CEO

75% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 6, 2020
Recommend
CEO approval
Business Outlook

Pros

nice perks and benefits, flexible work schedules, good work life balance, nice office, good training opportunities, get to work with young people

Cons

you're severely biased against for being a woman, POC, having a liberal arts background; management doesn't care about you, no loyalty, preferential treatment towards those from very specific colleges and majors especially if white men

1.0
Mar 4, 2020

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Good Benefits and great team members.

Cons

Paid time off is plenty but will be used against you - especially parental leave. HR doesn't take harassment or bullying seriously. Additionally seems like ever since the company lost Walmart it's fallen apart morally. No one feels secure which in turn created an anxious and tense environment. Everyone fending only for themselves.

1.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home. Pay was competitive. Change freeze from mid Nov to Early Jan reduced workload slightly during the holiday season.

Cons

1. Synchrony IT is offshoring TOO MANY JOBS. 2. Way too many hours. Very common to work 40 hrs on dayshift and another 10-20 at night doing changes or change/troubleshooting support. Week after week. 3. I left after 1 year because I hated it so much. Culture not a fit. 4. No uniformity of strict change management between departments. Eg...Server team changed stuff on the fly with almost no oversight while Network teams had their changes reviewed scrupulously. Then when stuff broke Network team blamed when it was ALWAYS the server(or application) teams at the root of the problem. 5. If you are an independent thinker youre not going to like working at Synchrony. If you like being blamed for the problems of other teams, and then required to locate the sources of the problems they caused(of course ALWAYS without root access), under the gun when stuff is broken at 5AM and they start business at 6AM, you will love being a Network Engineer at Synchrony.

Viewing 136 - 138 of 2,549 Reviews

Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.