Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,849 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 341 reviews)); "Very flexible and good work life balance" ((in 196 reviews)); "Pay was good plus shift Remote" ((in 124 reviews)); "Great people and very helpful" ((in 106 reviews)); "Management is great in terms of giving proper training time to time." ((in 90 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 47 reviews)); "Remain with Less Compensation if we stay for long time.." ((in 20 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

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Synchrony

Synchrony reviews

4.1

79% would recommend to a friend

(2,550 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 3, 2017

good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work time flexibility wfh flexibility healthy eniornment

Cons

If i have to specific then believe the package is bit lower compare to similar organization however that covers in perk and benefits

5.0

Aug 1, 2017

Decent Company to work for with flexible timings and good values.

Assistant vice president - strategy analytics

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Timings. Great Senior Leadership. Good Training Opportunities.

Cons

Pay and pay hikes not great. Not a lot of difference shown between Super achievers and below average employees.

1.0

Jul 28, 2017

Run, Do Not Walk, Away From This Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As noted by others, benefits to begin on day one, but then, so do other companies Ive worked for.

Cons

Synchrony pays as little as it can to their employees and while it offers a bonus, they have policies in place to take it away from you for various reasons. They do not value their employees and abuse them at every turn. If you have no ambition and no desire to better yourself of your life through the work you do, by all means take a job at this company. They talk heavily of "family" but they care nothing for anyone. They are a sub-prime lending company and expect their workers to be the same, sub-prime.

Viewing 2209 - 2211 of 2,550 Reviews

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