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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,549 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 12, 2016

      Senior Fraud Specialist

      Secured collection representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility and opportunity for advancement if you have a supportive manager. Good company I guess.

      Cons

      Customers are usually unhappy about the services provided and are very rude and you will spend majority of your day apologizing for the company.

      5.0
      Nov 12, 2016

      Specialist, Customer Complaint Resolution Process

      Specialist, ccrp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, great atmosphere, independent work, ability to advance in the company. Fantastic benefits, flexible work hours within reason.

      Cons

      Occasionally felt underappreciated from high upper management, but direct managers were appreciative and helped show your impact

      5.0
      Nov 3, 2016

      Synchrony Financial

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great upper management, has networks to be apart of within the job. Helps you move up in the company with willing training from managers. Exciting company to work for who puts there employees first in order for us to assist their customers.

      Cons

      There really is no downside to the job, they work with you the best they can and gives you work and family balance.

      Viewing 2320 - 2322 of 2,549 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.