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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,549 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Sep 6, 2016

      Customer Service Manager

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off when asked in advance, ok health insurance, company tried to make it better but it wasn't enough for employees.

      Cons

      No room for growth, favoritism for certain senior leadership, not following policies and procedures like they should be with HR, low pay, low bonus.

      1.0
      Sep 5, 2016

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here..

      Cons

      Low low pay, modern day slavery for a little bit of money.. Recently laid off and the little severance pay was not paid out in the time frame stated by human resources. Micro management at its finest. Too many systems to make sure you are on the phone.. Horrible work schedule, you have to work weekends.

      5.0
      Aug 31, 2016

      Csr

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, Love the Managers, many approtunities to advance, open door policies

      Cons

      Job can be repetitive, starting pay isn't the best.

      Viewing 2353 - 2355 of 2,549 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.