Synchrony reviews

4.1

79% would recommend to a friend

(2,550 total reviews)
avatar

Brian Doubles

90% approve of CEO

75% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The job itself is a typical customer service job with grades calls,metrics to follow. The benefits start from day one,and they are great benefits the culture is great! They offer work at home which not a lot of companies do. I would say it was the best job I had I quit because taking calls is just not my kind of thing.

Cons

I have nothing bad to say about this company.

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Managers and leadership show constant attention to the wellbeing of their agents. Constantly placing opportunities for agents to get recognized and develop their professional talents. There is healthy communication and coherent guidelines for what the company expects. Truly a proactive employment in regards to the fact that you are provided various options to help customers, which makes your own job less stressful. Best company i've worked for so far.

Cons

The interview and recruitment is brutal. It was after that i realized why. The company is very selective about who they employ because they have a naturally happy environment and do not want to bring anyone in who will bring down that environment with their attitude or lack there of. They are very selective, but in the end it's worth it if you're one of the few that gets in.

Viewing 238 - 240 of 2,550 Reviews

Glassdoor has 2,849 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.