Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,847 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (314) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 339 reviews)); "Very flexible and good work life balance" ((in 193 reviews)); "Pay was good plus shift Remote" ((in 120 reviews)); "Great people and very helpful" ((in 108 reviews)); "Management is great in terms of giving proper training time to time." ((in 83 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Some managers have a corporate mindset" ((in 46 reviews)); "Alot of favoritism, lack of diversity in senior roles" ((in 21 reviews)); "they scold you for working long hours and gang up on you treat you bad." ((in 12 reviews)); "Sometimes there is politics involved." ((in 9 reviews)); "Management is HORRIBLE, Favorites are played, They only come at you with bad news never positive, Witch hunting occurs often, You are verbal punching bags with their ignorant customers they give credit to." ((in 8 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What Synchrony locations have received the highest employee ratings?

Costa Mesa , Guaynabo , Champaign , San Juan , New York , Cincinnati , Orlando , Stamford , Chicago , Altamonte Springs

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Synchrony

Synchrony reviews

4.1

79% would recommend to a friend

(2,548 total reviews)

Brian Doubles

91% approve of CEO

76% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,548 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 4, 2017

Fraud Investigation Specialist

Fraud investigation specialist

Recommend

CEO approval

Business Outlook

Pros

Good work life balance environment.

Cons

Nothing as far as I have experienced.

5.0

Jan 1, 2017

One of the best company to work for, if looking for relaxed environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent company to work for, (PB- Infosec) 1. The best leadeship ever heard or seen, open culture. 2. They assign you work and responsibility to finish it, but no one watch guards, just they want work to be done. Work for 2 hrs or 16 hours per day as per your comfort, getting work done is important, no one even cares your time or you in office etc.. 3. No work pressure for even toughest of jobs, they will make you feel responsible. 4.Full of outings/ Parties. 5. Although not a great pay master, but you will never feel that way as long as you work here. 6. Best transport facility ever seen.

Cons

Work level in India could have been better than what it is now.

5.0

Oct 13, 2016

Good place to work at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Better salary, peace of mind, structured work load

Cons

Management is not fair. Should start the practice

Viewing 2533 - 2535 of 2,548 Reviews

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Jobs at Synchrony

AVP, Change Management

Executive Support Site Leader

AVP, B2B Digital Product Owner