Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,849 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 341 reviews)); "Very flexible and good work life balance" ((in 196 reviews)); "Pay was good plus shift Remote" ((in 124 reviews)); "Great people and very helpful" ((in 106 reviews)); "Management is great in terms of giving proper training time to time." ((in 90 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 47 reviews)); "Remain with Less Compensation if we stay for long time.." ((in 20 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

Synchrony reviews

4.1

79% would recommend to a friend

(2,550 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jan 23, 2015

Amazing company to grow with.

Senior representative

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, cafeteria and gym on site. Veterans network. Excellent growth and advancement. Casual environment.

Cons

Music on PA system is repetitive.

5.0

Jan 16, 2015

Excellent company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits , work-life balance is awesome , managers are very approachable, good company to work for, tuition and gym reinburstment come in handy.

Cons

Pay can be better. Other company's pay much better with same benefits. Prescription coverage is OK but can use some improvement

5.0

Jan 3, 2015

Excellent entry level jobs.

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Very diverse work group. Exceptional three weeks of training. Great ability to move up in work force if you use flex time, sick leave and personal leave very sparingly. Impressive benefits for health and 401k.

Cons

If you don't go in knowing you need to sit at the desk through full work time, be exceptionally polite to the customer (talking to them like a rich relative that has you named in the will), need to not take customer's comment s to a personal level, and the bonus will come automatically if you follow the first three suggestions; you will be frustrated and angry.

Viewing 280 - 282 of 2,550 Reviews

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Jobs at Synchrony

BLP Intern – Sales

Stamford, CT

View job

Physical Security Intelligence Operations Analyst

VP, HR - AI Enterprise Change Management

VP, Collections Digital & Mail Contact Strategy Leader

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Synchrony

Synchrony reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing company to grow with.

Excellent company to work for

Excellent entry level jobs.

Top companies for "Compensation and Benefits" near you

Jobs at Synchrony