Syndigo reviews

1. My role was growth and commission based, my commission checks were consistently inaccurate. 2. The team I was on was treated very differently from the other sales teams. We would often joke that our team was the exiled step child of Syndigo. 3. I know I said working remote as a positive but only if you weren’t near an office. If you were near an office- you were forced to go in with little exception. I wouldn’t mind going into the office if they hadn’t also cut our commuter benefits. 4. Speaking of cutting benefits! Syndigo moved to a different (worse) health insurance provider during my tenure. It was an obvious play to save money for the company but it came at the employee’s expense. 5. This should probably be #1- I witnessed upsetting behaviors which made me feel Syndigo does not provide a safe workplace for women. 6. At the end of 2022 my team was asked to comb through all our accounts and determine which accounts had the most growth potential. Literally every single account with notable growth potential was moved to another team. Meanwhile, any accounts with cancellations or low growth projections were moved to our team. This also detrimentally impacted our pay as our commission came largely from renewals and we inherited all the customers who wanted to cancel their contracts. 7. The business development teams were probably my least favorite part of Syndigo. They were teams intended to drive business, but they make egregious mistakes and are never held accountable or taught to do better. Very frustrating to work with as the RS team is tasked with cleaning up their mistakes. 8. Quick sum up of why I left: there is no incentive to do well because the pay is inadequate either way. Growth or professional development is not attainable- promotions are few and raises are low.

Sadly, so much talent is wasted due to a severe lack of leadership and direction across the org. I was part of one of the many businesses Syndigo acquired. Not only was the migration a complete and utter failure (loss of key capabilities & functionality), they jammed it down the throats of our customers, and then left it up to the CSM's to "figure it out and make it work". In the same breath, CSMs had their hand slapped when the custom didnt renew due to many and more missed deadlines and broken promises. I then watched them "Rinse & Repeat" the same failures time and time again with all acquisitions that followed.