- Incredibly poor communication amongst teams. The company is split into multiple divisions and they do a very bad job of talking to each other. Working in Photography, on more than one occasion I didn't find out that someone from Editing was fired until a week later. More than once, I sent a message and didn't receive a response only to later find out they had left the company or been fired.
- As you might guess from above, during the time I worked here talent retention was very poor. There was an alarming pattern that consisted of: someone in middle management is let go -> their responsibilities are given to another person -> that person becomes overwhelmed -> that person is fired. This happened several times while I was there, up to and including the entire closure of a branch of operations even after employees worked for months to fix problems created by previous poor management.
- Compensation for full-time Photographers is not competitive. Most positions start at $15/hr but there are people who have been working for the company for years who still make $13/hr. Annual "performance" raises do not cover COL increases. You can be one of the top producing people in the company in terms of volume, and you will be given a 1.5% raise and a pat on the back.
- Some of the account managers I worked with were completely clueless about what the Photo team was capable of and over-promised things to their clients, leading to the client getting upset with us.
- If you are not in a customer-facing position like Sales, good luck getting any recognition from upper management for your achievements.
