Management & Culture: You’ll find about 2-3 managers in this company that actually care about their team’s well-being, workload, and opinions. There’s always a lot of talk about changing processes and improving ways of working but the actual change never comes. This is a boys club through and through and unless you’re in the tight inner circle of decision makers, you will not be heard.
Product: The product is shaky and constantly changing without any warning to clients or internal account teams and while it’s come a long way the more companies they acquire the more steps back they’ll take.
DE&I: The reviews that mention this company cares about DE&I are not true. The meetings were pointless, topics are filtered based on what upper MGMT deems “appropriate”, and this is most definitely a box to check being that this company is 75% white. Do yourself a favor and scroll through the leadership team listed on their website, that will tell you what you need to know.
Overall, be prepared to constantly lie to your clients, damage your reputation with big players in this business, and be the punching bag internally. Management is so blinded with the “vision” that the platform will never be the problem. There is minimal training and your coworkers might be helpful but everyone is drowning in so much work — this includes middle mgmt — you’ll have to learn the role yourself.
This place is a revolving door and even the clients notice. You will be expected to take on an unmanageable workload as more people quit.
