T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,751 total reviews)
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Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 21, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is great, depending on the number of hours you do (of course). Staff are a joy to be around, You are able to advance in your career if you choose to stay with T.K. Maxx and understand the business. You get to work with coveted brands that you love. Available work for day and night work.

Cons

Poor life work balance - i.e. management expect staff to be on time, yet keep the staff behind (on average) 2 hours after specified shifts. Your social life is non-existent if you work lots of hours - you literally eat, sleep, work; with only a few days in the week to recover and start the cycle again. T.K. Maxx tend to (for lack of a better word) "slave-drive" you with hard-work and often times don't show an appreciation of the hard work put in by staff. Lack of communication between all managers often - one manager could tell you to balance or push out stock, another would come by soon afterwards and say take it down or ask why it is like this when it's not supposed to be like that. Clumping of stock - tend to push out a lot of stock which makes the store look cheap, which is disappointing for a store that sells "Big labels for small prices.".......pushing out too much stock can be an eye-sore at times, in any retail store; there is a strong difference between T.K. Maxx's ethos of "treasure-hunt shopping" and looking cheap. Pressure on management from their seniors is put on staff. The discount perks could be a bit higher. It takes long to advance in your career there because they keep you in one department and claim they want the staff to specialise in that area, but during the quarterly review they will wonder why you have not learnt about the whole business.

3.0
Aug 29, 2013

good place to work

Recommend
CEO approval
Business Outlook

Pros

The Team that i worked with were very motivated and good fun. the store manager wes very good at managing and motivating people

Cons

some very young people had a different take on life and work, which made my life more difficult as a manager

3.0
Aug 20, 2013
Recommend
CEO approval
Business Outlook

Pros

its not the typical retail environment, keeps it more interesting. Lots of specific terms that are only applicable to TK Maxx which makes you feel like you are part of something exclusive.

Cons

Can be challenging work to get done what is required in the time given by the managers. Leads to leaving shifts sometimes 2 hours later as the store can often become mayhem especially around Christmas - this is due to the way the clothes are all clumped together, they end up all over the floor.

Viewing 3736 - 3738 of 3,751 Reviews

Glassdoor has 4,380 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.