Is T-Mobile a good company to work for as a Operations Manager?

Operations Manager professionals working at T-Mobile have rated their employer with 4.4 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Operations Manager Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at T-Mobile .

Does T-Mobile pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at T-Mobile with 4.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 22.7% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3054) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (672) , Retail Associate Manager (547) , Account Executive (378) , Manager (315) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (196) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3434 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2139 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 958 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 795 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 682 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 941 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 527 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 386 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 346 reviews)); "No stability with frequent layoffs expected every year now." ((in 226 reviews))

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T-Mobile Operations Manager reviews

4.4

88% would recommend to a friend

(32 total reviews)

Srini Gopalan

85% approve of CEO

87% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.5

Diversity & inclusion

4.5

Career opportunities

4.3

Culture & values

4.1

Work/Life balance

4.1

Senior management

Manager, Operations employees have rated T-Mobile with 4.4 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. T-Mobile is rated 23% above average by Manager, Operations professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

32 reviews

1.0

Jul 22, 2026

Part-time work available, but upper management instability concerns

Operations manager

Recommend

CEO approval

Business Outlook

Pros

I could work part time

Cons

Too much change in upper management and commission for the sales reps was getting ridiculous.

3.0

Apr 23, 2026

Good benefits and solid pay, but issues with structure and balance

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits Management Solid pay

Cons

pay structure work life balance

5.0

Apr 23, 2025

TMO

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Tuition reimbursement; Stock options; Good health benefits; Remote work; Good salary

Cons

Lots of reductions, had to know someone pretty high up to be retained or handed another position.

Viewing 1 - 3 of 32 Reviews

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T-Mobile Operations Manager reviews

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Reviews by job title

Part-time work available, but upper management instability concerns

Good benefits and solid pay, but issues with structure and balance

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