Is T-Mobile a good company to work for as a Operations Manager?

Operations Manager professionals working at T-Mobile have rated their employer with 4.4 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Operations Manager Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at T-Mobile .

Does T-Mobile pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at T-Mobile with 4.9 out of 5 stars based on 32 anonymously submitted employee reviews. This is 22.7% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3054) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (672) , Retail Associate Manager (547) , Account Executive (378) , Manager (315) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (196) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3434 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2139 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 958 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 795 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 682 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 941 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 527 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 386 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 346 reviews)); "No stability with frequent layoffs expected every year now." ((in 226 reviews))

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T-Mobile Operations Manager reviews

4.4

88% would recommend to a friend

(32 total reviews)

Srini Gopalan

85% approve of CEO

87% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.5

Diversity & inclusion

4.5

Career opportunities

4.3

Culture & values

4.1

Work/Life balance

4.1

Senior management

Manager, Operations employees have rated T-Mobile with 4.4 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. T-Mobile is rated 23% above average by Manager, Operations professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

32 reviews

5.0

Mar 4, 2025

Great company with great benefits

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and was able to maintain and good work life balance

Cons

Towards the end of my career at TMobile it did seem tough for some to advance and be promoted.

4.0

Dec 9, 2024

Best work company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, hybrid culture

Cons

Very less increment every year, it also depends on position

4.0

Oct 9, 2024

Great at the start but getting worse

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and great benefits

Cons

No longer cares about employee and customer satisfaction, it's all about profits

Viewing 4 - 6 of 32 Reviews

Jobs at T-Mobile

Retail Associate Manager

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T-Mobile Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company with great benefits

Best work company

Great at the start but getting worse

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