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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,186 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      5.0
      Oct 16, 2014

      Good place to be

      Administrative assistant iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life balance is great with plenty of PTO and good pay. Relaxed environment for being a large corporation. Great people work here, very low turnover therefore you have many sources for learning. T-Mobile does a good job of hiring like-minded candidates and you can trust your coworkers to get their share of the job completed.

      Cons

      Sometimes you can be spread thin, however it is usually just opportunities to show how you can excel. It is balanced out with downtime other times of the year.

      5.0
      Aug 14, 2014

      It's great to be unCarrier!

      Manager, segment marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun and innovative culture, smart people, great work-life balance, strong values that influence decisions not just PR.

      Cons

      Often chaotic, leadership can be impulsive and arbitrary at times, still have to deal with typical big company bureaucracy, some uncertainty related to merger/acquisition rumors.

      4.0
      Apr 28, 2014

      A company with great intentions, but no execution!

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-mobile is a wonderful company to work for, that is if you meet business requirements. The pay is mediocre, especially someone like me who went to school full-time, benefits are superb and a lot of flexibility in schedules if you're a top performer.

      Cons

      If you are applying for the customer service position at a call center, just keep in mind, that you literally are the front line for magenta, which means anything negative about reception, customer service at retail stores, etc. you will hear the back end of it. T-mobile customer service department serves a dual purpose, give the customers what they want, and let them vent.

      Viewing 331 - 333 of 23,186 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,568 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.