T-Mobile reviews

3.6

62% would recommend to a friend

(23,186 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Nov 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Most of the really talented people and those who truly care about others and still have a soul have departed from T-Mobile, so the only pro I can think of is "it's a job so that you can feed yourself and maybe some of your family"

Cons

Way too many micro-managing, useless middle managers who don't have a clue about the technology, and spend their time shuffling reports rather than rewarding the hard-working employees who keep the big machine running, and focusing on the business of serving customers. It's a typical bureaucratic corporate mentality where 10% of the people do 90% of the work.

2.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, some caring upper management, loved my boss.

Cons

Too much upper management, political environment, too many people doing the same job at the same time not enough in certain areas.

3.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Generally people are good to each other, intelligent, and committed to company values of respect and teamwork. Salaries are high compared to other companies in the area.

Cons

Poor business model focuses on acquiring customers the other big 3 telecoms don't want - for a reason. Network is poor compared to competition, makes acquiring/keeping customers that have options tough.

Viewing 334 - 336 of 23,186 Reviews

Glassdoor has 24,568 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.