Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,189 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      4.0
      Sep 3, 2008

      Good company with good people, but recent changes in EIT have diminished what once made this the "Best Place To Work"

      Analyst iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      By far, I have had the best managers and senior manager of my career at T-Mobile. The people I report to directly work hard and do their best to ensure that the employees are treated fairly, compensated and have the necessary time off when work encroaches on the personal life too much. The salary is also good for the area. We recently underwent a pay review and many employees received pay grade increases as well as salary increases. That was nice and quite unexpected when the economy has been slowing down.

      Cons

      Unfortunately, beyond my senior manager, my leadership above him is lacking. Most directors and all VPs have been relocated to Seattle, so the Atlanta office often feels invisible to the rest of the company these days. Our director has never visited Atlanta since he joined the company months ago. Our relatively new CIO has drastically changed the culture of the company since he took over, to where it no longer feels like a fun place where you can work hard and move ahead. We lost some great leadership in the company when he took over, and now we're feeling the impacts of why they all left. It also seems like we're having more and more work thrown at us with fewer resources to carry out the work. In my organization alone, it seems like many of my teammates are burnt out, and there's no relief in sight. New full time employees don't exist in Atlanta, and contractors seem next to impossible to come by. The only growth in the company seems to be in Seattle and Frisco, TX. Atlanta feels like a dying office. Finally, the company claims to be a "Best Place to Work", and one of the things that made it that way was a comprehensive employee survey that was completed every year, up until now. This year, we were told that they're only doing a "spot" review of randomly selected employees. A full review is coming sometime next year, but then they'll alternate "spot" reviews every year after that. With so few people being able to provide feedback, it no longer feels like we all have a voice.

      2.0
      Sep 5, 2025

      A neurotypical dystopia

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are talented individuals and leaders left, so you can have a decent professional experience if you land in a good pocket. This could be a great place for "yes people" that thrive among heteronormative and neurotypical peers.

      Cons

      I've set a reminder for myself to write a review three months after my departure from T-Mobile. This was to ensure the review is driven by careful reflection instead of haphazard emotions. The best comparison I can draw to working at T-Mobile is a farmer who is yelling at their crops without helping them to grow. Since the merger with Sprint, a large pool of different perspectives and mindsets entered the leadership pool which in itself is not a bad thing. The issue is the kind of mindsets that were promoted, supported and normalized with the dawn of Mike Sievert. Fast forward 5 years later, the most noticeable trait that sets the theme is narcissism, complacency and a complete lack of understanding and disregard for diversity & inclusion. Picture frames with quotes from John Legere still line the walls, telling us to listen to our employees and shut up. This could not be further removed from the culture observed in 2025. Pair that with an antiquated view on working from home, constantly talking about "butts in the seat" and touting collaboration as an excuse for the absence of leadership. The reality was being forced to come to an office to then jump on Teams calls with the working teams. As for the office setup itself, T-Mobile switched from classic cubes to collaboration spaces with little to no privacy. With everyone constantly being on calls, it's an environment that's inconducive to focus work or innovation. Pair that with the cold, fluorescent light you would expect at a dentist's office, and you get the picture. Constant distractions and noise pollution. The classic dysfunctions of office politics are in full force, visible through people focusing on CYA and throwing others under the bus. Favoritism, blame culture and toxic managers set the tone for an environment where employees are asked to be innovators while micromanaging them to death. Raising the flag for the many resource and allocation bottlenecks will put the blame on you for "not managing your time well". The departure of T-Mobile from Diversity & Inclusion accelerated over the years, leading to employees speaking up at All Hands meeting announcing that they will quit the company. This is not a place where you can be yourself. This is not a place where talent is recognized and rewarded. This is not a place where neurodiverse people are supported. Instead, they get ridiculed and bullied out. Do yourself a favor and ignore the shiny facade, the dishonesty of the SLT, you deserve better.

      Viewing 358 - 360 of 23,189 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,571 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.