T-Mobile reviews

3.6

62% would recommend to a friend

(23,194 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great comp and benefits, including full tuition coverage, stock grants, and a discounted employee stock purchase plan. You have a lot of freedom to be in innovative and create programs, give feedback.

Cons

Constant change and fear of losing your job. The president of consumer group consistently creates new teams/initiatives every 6 months and then changes his mind and lays the whole team off. They spent 6 figures to relocate me across the country with my family and then laid me off a year later. I spent 16 years going to meetings where senior leadership would tell us to be open to relocation because it was a big part of how they moved up. Being laid off was basically a blessing in diguise because it’s an incredibly stressful place to work. They re-org every 3-6 months and you constantly have to worry about your job. They keep people with poor integrity and performance. There are so many priorities and focuses happening at the same time, complete chaos. No accountability at all.

2.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Reasonably good pay and benefits and flexible schedule. Interesting work.

Cons

You are a number on a spreadsheet here and nothing more. After 25 years of service (during which I met or exceeded every goal ever set for me) I was arbitrarily terminated... along with most others of my seniority... as a cost saving measure.

1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

T-Mobile actually was once a really fun company to work for. People were proud to "bleed" magenta. People were lively at work, brought great ideas to the table, and everyone seemed highly engaged. But, this was mainly under the John Legere era. On glassdoor, I recalled he had over a 90% approval rating. Now, take a look at Mike Sieverts. 60% and still sinking. Now, fully merged with Sprint, Mike's best idea is to squeeze out the Bellevue and T-Mobile workers, in favor for Sprint workers, culture, and outdated thinking. It's become a toxic place to work, there is low trust, and morale is extremely low. Meanwhile, Mike seems like he's working hard to mingle with celebrities and become the next Elon Musk for social media attention. And, of course, shipping talent to lower cost of living cities and overseas. Amazing innovation.

Cons

- Low compensation - Little to no culture at this point - Low trust environment - Cost cutting to ship roles to lower cost of living cities and countries - All Sprint leadership now

Viewing 424 - 426 of 23,194 Reviews

Glassdoor has 24,576 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.