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T-Mobile

Engaged Employer

T-Mobile ASR (Account Service Representative ) reviews

4.8

100% would recommend to a friend

(5 total reviews)
avatar

Srini Gopalan

100% approve of CEO

97% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

4.9

Work/Life balance

4.9

Career opportunities

4.1

Compensation and benefits

4.0

Senior management

Ratings by demographic groups

Reviews by job title

5 reviews
5.0
Oct 15, 2016

Sr. Account Support Rep

Asr (account service representative )
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom, in the field most of the time. I have a really good account manager who always look out for me when the dealers try to put blame else where. Decent pay, really good benefits. Overall great position. Hired as a T-Mobile employee

Cons

The position is an indirect sales position. There are a lot of things you have to control that's out of your control. Dealers can be very shady with unethical business practices. A lot of the dealers have no accountability and want corporate to do everything for them

3.0
Aug 11, 2013

From good to bad

Asr (account service representative )
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexible schedule Good salary range Growing company

Cons

Outdated system has been used in office work because of that there's a lot of duplication in different daily tasks. It's a waste of time and energy. We are treated as exclusive dealers' "handyman " need some respect because we have not done graduation to put up banners or clean windows for dealer doors.

Viewing 4 - 5 of 5 Reviews
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