T-Mobile reviews

3.6

62% would recommend to a friend

(23,210 total reviews)
avatar

Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are awesome. Decent break room.

Cons

High pressure sales. Literally that’s all they care about. Don’t let them goad you into a job thinking you’re gonna be customer service. Your metrics only and I mean only matter if you meet a sales quota. Don’t plan on growth here unless you want to be entry level for years first. I had 10 years of relevant experience for other roles other than TEX, and was only told that I would be considered after 3 to 4 years taking calls. The coaches are useless. They only care if you’re selling something. They don’t care about you as a human at all.

3.0
May 17, 2018

An unbiased review of T-Mobile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Senior Leadership Manager Really does care for his frontline. He will litterly answer the phone in the middle of the night for you. Great training. Very hands on. Very team based and also individual. I loved my supervisor. Benifets are amazing. Pto is amazing and employee discounts are amazing

Cons

No oppurtunity for growth. A little stressful. Sometimes managers don’t really have the drive to be the best as they say. Some managers will lie on you so just keep your mouth shut.

1.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

None bad hours low commission structure with all of the non corporate stores around town there is not enough business to go around very hard to make money

Cons

No customers no ways to make money good job for a high school student or a college student horrible work life balance overall not a good place to work.

Viewing 625 - 627 of 23,210 Reviews

Glassdoor has 24,594 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.