T-Mobile reviews

3.6

62% would recommend to a friend

(23,210 total reviews)
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Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Aug 15, 2018

3 -4 YEARS

Recommend
CEO approval
Business Outlook

Pros

With the mind set to be the uncarrier co., working there is very comfortable and laid back. Music playing at the stores, don't have to wear stuffy business clothes. A very youthful atmosphere.

Cons

Environment at stores can be become so chill that it can become a "arrested development" situation. Where you don't grow as a person because well ... why should you. Because it pays "ok", you don't have to do "hard" stuff. So as a person you get accustom to has easy is. Then finally after 2 or 3 years you think to yourself why am I not fully doing something else to make better money. Hourly pay was increased after 3 years of no pay raise. Commssion Structure changes yearly, as of the last change I lost about a extra $600 dollars. Have to be accustom to retail hours. Sales education is based on totally on the sales rep. Since I've worked there it has always seem like they are budgeting for hours that then get rationed out to reps.

2.0
Jul 17, 2018

Moble Expert

Recommend
CEO approval
Business Outlook

Pros

Health and Dental insurance is great.

Cons

Pay and commission keeps getting lower. Unrealistic expectations and goals along with poor management and no team work. Too many systems that malfunction or break and a very long process for any transaction.

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T-Mobile Response
7y
Thank you for sharing your thoughts. We appreciate the feedback. -Your T-Mobile Careers Team
Viewing 622 - 624 of 23,210 Reviews

Glassdoor has 24,594 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.